Hotel Policies & FAQ
Hotel Policies
Cancellation Policy
For most reservations, our standard policy permits cancellations without penalty up to 48 hours prior to 3 PM of the scheduled day of arrival. Cancellations that occur after that time will be charged one night’s room and tax. Please note, however, that there may be stricter cancellation rules for special rates and special events. Please refer to your reservation details or call the hotel with any cancellation-related questions.
Changes to reservations are considered cancellations and re-bookings.
Deposit Policy
All reservations must be guaranteed by valid credit card.
Pet Policy
Colgate Inn offers a limited number of pet-friendly rooms for our guests, for an additional $100 per animal per stay. You must call the hotel directly to make a reservation for a pet-friendly room.
Frequently Asked Questions
What time is check-in and check-out?
Check-in is at 3 PM and check-out is at 11 AM.
Do you offer parking?
Yes, Colgate Inn offers onsite parking at no charge.
Do you allow smoking on property?
No, Colgate Inn is completely non-smoking.